Store Related Questions

What can I expect when visiting your physical store in Poznań?

When visiting EASY-surfshop in Poznań, you will find a wide selection of watersports gear available for you to explore firsthand. You can try on wetsuits, shoes, and harnesses to ensure the right fit, and our team is happy to unpack and showcase any item you’re interested in. Our knowledgeable staff, led by Adam, is ready to provide expert guidance on product selection and help you make informed decisions about your gear. Whether you're a beginner or an experienced watersport enthusiast, we strive to make your shopping experience smooth and enjoyable.

Can I try out products before purchasing?

Yes, we encourage you to try out products before making a purchase. Whether you're looking at wetsuits, windsurfing boards, shoes, or any other gear, you can examine them closely to assess fit, feel, and quality. If the item is not immediately on display, just ask one of our team members, and we will happily assist you by unpacking and showing you the product. We believe in giving you a hands-on experience to help you make the best choice.

How can I browse a larger selection of products in the store?

In addition to the products displayed in the store, we have an in-store touchscreen that allows you to access our full online catalog. This feature lets you explore products not currently available in the store, giving you a broader range of options. With the assistance of our team, you can place orders directly, ensuring that you have access to everything EASY-surfshop has to offer—even if it's not physically on the shelves.

Can I pick up my online order directly from the store?

Yes, you can! If you prefer to pick up your order in person, simply choose the "In-Store Pickup" option during the checkout process. Once you’ve completed your order online, we will have it ready for you to collect at your convenience during our store hours. This is an ideal option for customers who want to save on shipping costs or prefer to receive their items sooner.

Do you host any events or workshops at your store?

Yes, we regularly organize events such as garage sales, product demos, workshops, and meet-and-greets with industry professionals and athletes. These events provide an excellent opportunity to learn more about the products, connect with other enthusiasts, and gain valuable insights from experts. Keep an eye on our event calendar for the latest updates and event schedules.

Do you offer repair services for watersports equipment?

Absolutely! Our store provides expert repair services for all types of watersports gear. Whether your equipment needs a quick fix, troubleshooting, or a full evaluation, our team is equipped to handle it. We can also advise on maintaining your gear to keep it in top condition. If you need assistance with anything from minor repairs to more significant issues, you can rely on our expertise to get your equipment back in working order.

Can you assist me with setting up my watersports gear?

Yes, we offer free assistance with the setup and rigging of your watersports equipment. Whether you need help assembling a windsurf board, setting up your SUP, adjusting your foil, or rigging your sail, our team will ensure that everything is properly configured for optimal performance and safety. We are committed to making sure your gear is ready to go, so you can hit the water with confidence.

Where is your store located?

Our store is located at:
ul. Św. Michała 100, 61-005 Poznań, Poland
You can find us easily by following directions through the provided Google Map on our website.

What are your store's working hours?

We are open during the following hours:

• Monday–Friday: 9:00 AM – 17:00 PM
• Saturday: Temporarily closed

Please note that we are currently closed on Saturdays, but you can visit us Monday through Friday during regular business hours.

How can I contact you for inquiries related to the store?

For any in-store inquiries or assistance, you can reach us via:

• Phone: +48 61 666 07 01
• Email: store@easy-surfshop.com

Our team will be happy to answer any questions or assist you with anything related to your visit.

Is parking available near the store?

Yes, parking is available in a paid parking zone close to the store. The first hour of parking is free, and if you need additional time, you can ask us for a ticket to extend your free parking. We aim to make your visit as convenient as possible.