Stand-Up Paddleboarding: Gear Care and Warranty Guide

Rigid SUP Boards

Common Issues and Examples:

• Cracks and Dings: Hard impacts with rocks, docks, or other boards can cause cracks or dents on the board's surface.
• Delamination: High heat, prolonged sunlight exposure, or improper storage can cause the top layer to bubble or separate from the core.
• Water Ingress: Cracks or poorly sealed seams allow water to penetrate, increasing the board's weight and potentially compromising structural integrity.
• Deck Pad Peeling: Adhesive failure on the deck pad can occur after heavy use or improper cleaning.

Care Recommendations:

• Avoid Hard Impacts: Use protective rail tape or nose guards to reduce the risk of damage during transport or use.
• Storage: Store boards in shaded, cool areas and use padded bags to prevent exposure to extreme temperatures and sunlight.
• Inspection: Regularly check for dings, cracks, or loose deck pads. Repair any issues promptly to prevent further damage.
• Cleaning: Use a soft brush and mild soap to clean the board, avoiding harsh chemicals that can degrade the surface.
• Clean the pump nozzle: Before inserting into valve (to avoid sand inside boards).

Warranty Considerations:

• Impact damage, wear and tear, or overheating is generally not covered. Manufacturing defects, such as faulty seams or delamination, may be eligible for repair or replacement.

Inflatable SUP Boards

Common Issues and Examples:

• Seam Failures: Over-inflation, manufacturing defects, or heavy pressure can cause seams to split.
• Punctures: Sharp objects, such as rocks, coral, or shells, can easily puncture the PVC material.
• Valve Leaks: Sand or debris in the valve mechanism can cause slow air leaks.
• Material Stretching: Leaving the board over-inflated in hot weather can stretch or weaken the material.

Care Recommendations:

• Inflation Practices: Inflate boards to the recommended PSI using a pump with a gauge, and account for temperature changes that might increase internal pressure.
• Surface Awareness: Avoid dragging the board over rough or abrasive surfaces, and use it only in clean water when possible.
• Valve Maintenance: Keep valves clean and free of debris, and rinse them with fresh water after each use.
• Storage: Fully deflate the board and store it in a cool, dry place when not in use. Avoid folding it too tightly to preserve the material's integrity.

Warranty Considerations:

• Damage from over-inflation, punctures, or user error is not covered. Faulty seams, material defects, or defective valves detected early may qualify for claims.

Common Issues and Examples:

• Shaft Cracking: Carbon fiber or fiberglass shafts can crack under excessive pressure or impact.
• Blade Damage: Chips or cracks are common when paddles are used in shallow, rocky areas.
• Grip Deterioration: Foam or rubber grips can wear down over time or degrade from sun exposure.

Care Recommendations:

• Rinse After Use: Wash paddles with fresh water after each session to remove salt and sand.
• Avoid Hard Impacts: Do not use paddles to push off rocks or other hard surfaces.
• Storage: Store paddles in a protective cover or bag, and avoid leaving them in direct sunlight or high heat, which can weaken the shaft or blade material.

Warranty Considerations:

• Damage from misuse (e.g., using the paddle as a lever) is not covered. Manufacturers may replace paddles with structural defects or faulty construction.

Common Issues and Examples:

• Cord Fraying: Prolonged exposure to saltwater and UV rays can degrade the coiled or straight leash cord.
• Velcro Failure: The ankle strap's Velcro can weaken or stop adhering due to wear or contamination with sand and dirt.
• Connector Breakage: Metal or plastic connectors between the cord and strap can corrode or snap under high tension.

Care Recommendations:

• Rinse Thoroughly: Wash leashes with fresh water after every session, paying attention to connectors and Velcro straps.
• Dry Properly: Allow leashes to dry completely before storage to prevent mold and material degradation.
• Inspect Regularly: Check for signs of wear, especially at stress points like connectors and the cord.

Warranty Considerations:

• Damage caused by wear and tear or misuse is not covered. Faulty connectors or poor-quality materials may be eligible for replacement.

Common Issues and Examples:

• Cylinder Scratches: Sand or debris inside the pump damages the cylinder, causing leaks or inefficiency.
• Hose Leaks: Cracks, punctures, or kinks in the hose can lead to air loss during inflation.
• Valve Connection Failures: Loose or incompatible fittings may prevent a proper seal, making inflation difficult.

Care Recommendations:

• Clean After Use: Rinse the pump with fresh water to remove any sand or salt, and clean the hose regularly.
• Store Safely: Avoid bending or kinking the hose and keep the pump in its carrying bag when not in use.
• Lubricate Piston: Use silicone grease or a recommended lubricant on the pump's piston for smoother operation and longer life.

Warranty Considerations:

• Pumps damaged by sand, salt, or improper storage are excluded from most warranties. Defects in valves, fittings, or manufacturing may qualify for a replacement.

Common Issues and Examples:

• Chipped or Broken Tips: Hitting underwater obstacles such as rocks or debris can damage fin edges.
• Loose Screws: Screws securing the fin may loosen with use, leading to instability or loss of the fin.
• Warping: Heat exposure can warp plastic fins, especially if they are left attached to the board during storage.

Care Recommendations:

• Inspect Before Use: Check fins for tightness and any visible damage before each session.
• Protect During Transport: Use padded fin covers or remove fins during transport to prevent chipping or cracking.
• Avoid Heat Exposure: Store fins in a cool, shaded area, and avoid leaving them attached to boards in direct sunlight.

Warranty Considerations:

• Impact damage or wear and tear is not covered under warranty. Faulty fin boxes or screws may be eligible for claims.

Common Issues and Examples:

• Peeling or Lifting: Adhesive failure can occur over time due to heavy use or exposure to water and heat.
• Wear Spots: Repeated standing or paddling in the same position can cause localized wear or thinning.
• Mold or Mildew: Improper drying or storage in damp conditions can lead to mold growth.

Care Recommendations:

• Clean Regularly: Use mild soap and a soft brush to clean the deck pad after use, and rinse thoroughly.
• Dry Completely: Ensure the deck pad is fully dry before storing the board to prevent mold and adhesive degradation.
• Inspect Adhesive: Check the edges of the deck pad periodically and reapply adhesive if needed.

Warranty Considerations:

• Manufacturers generally do not cover wear and tear or adhesive issues caused by improper cleaning or storage. Defective installation or materials may qualify for replacement.

Common Issues and Examples:

• Seam Leaks in Dry Bags: Poorly sealed seams or punctures can cause water to seep into dry bags.
• Fraying Carry Straps: Prolonged use and exposure to saltwater can wear down stitching or webbing.
• Buckles Breaking: Plastic buckles can snap under heavy loads or UV degradation.

Care Recommendations:

• Rinse and Clean: Wash all accessories with fresh water to remove salt and sand after each use.
• Inspect Buckles and Straps: Regularly check for wear or weakness and replace damaged parts promptly.
• Store Properly: Keep accessories in a dry, cool place when not in use to extend their lifespan.

Warranty Considerations:

• Accessories damaged by normal wear and tear or improper use are not covered. Manufacturing defects, such as poorly sealed seams or faulty buckles, may be eligible for replacement.