Help CenterSubscribing to the Newsletter
1. How do I subscribe to the EASY-surfshop newsletter?
To subscribe, visit our website and enter your email address in the designated sign-up form. Once submitted, check your inbox for a confirmation email and click the provided link to verify your subscription.
2. I didn’t receive a confirmation email. What should I do?
If you don’t see the email in your inbox, check your spam or promotions folder. If it’s not there, try signing up again or contact our support team for assistance.
3. Can I use any email address to subscribe?
Yes, as long as the email address is valid and active. We recommend using your primary email so you don’t miss out on exclusive offers and updates.
Discount Code
1. How do I get my 15 € discount?
Once you confirm your subscription, we will send you an email containing a 15 € discount code. This code can be used on purchases of 149 € or more.
2. Can I combine the discount code with other promotions?
No, this discount code cannot be combined with other promotional offers, discount codes, or sale items.
3. What happens if I forget to apply my discount code during checkout?
Unfortunately, discount codes cannot be applied retroactively after a purchase is completed. Be sure to enter your code during checkout before finalizing your order.
Managing Your Subscription
1. How often will I receive emails?
We send newsletters periodically with exclusive discounts, product launches, and expert insights. Typically, you can expect 1-2 emails per month.
2. Can I unsubscribe from the newsletter?
Yes! You can unsubscribe anytime by clicking the ‘Unsubscribe’ link at the bottom of any newsletter email. Once you unsubscribe, you will stop receiving further updates and offers.
3. If I unsubscribe, can I resubscribe later?
Of course! If you decide to rejoin, simply subscribe again via our website, following the same confirmation process.
4. I want to change my email address for the subscription. How do I do that?
Currently, we do not support changing the subscription email address directly. If you need to use a different email, please unsubscribe with your old email and then subscribe again with your new email.